Terry O'Neil, director of operations for neurosciences, right, presents Cheryl Woodruff, charge capture specialist, with the Employee of the Month Award. |
Woodruff has worked at USA Health for six years and in the neurosciences department for the past eight months. As the charge capture specialist, she monitors billing charges, co-payments and referrals and ensures all charges are captured accurately.
The department has recently been short-handed, and Woodruff took on additional front office duties to assist with the staffing shortage.
"I nominated Cheryl for this award not just for stepping up when we needed it but also for her teamwork and leadership she showed while being in the front office," said Terry O'Neil, director of operations for neurosciences. "Not once did Cheryl complain that her work was getting behind; instead she embraced the opportunity to serve the patients, co-workers and physicians of neuroscience, exhibiting best practice skills throughout her time in that area of the clinic."
O'Neil added, "Cheryl is kind, compassionate and an all-around nice person. Cheryl is a pleasure to lead, and we are lucky to have her on our team."
The USA Health Physicians Group Employee of the Month Award recognizes employees who exhibit exceptional customer service, compassionate patient care, teamwork, and a willingness to go above and beyond their professional duties. To nominate an employee, fill out the USA Health Physicians Group Employee of the Month Nomination Form.