Thursday, December 1, 2016

Latest Issue of CURRents Available Now

The latest issue of the CURRents newsletter is now available. The University of South Alabama College of Medicine’s Division of Medical Education created the newsletter, which is published two times a year.

Dr. Anthony Gard, assistant dean for medical education and professor of cell biology and neuroscience at the USA College of Medicine, said the newsletter was created to inform USA College of Medicine faculty, residents and students about ongoing developments in the medical education program.

The format of the CURRents newsletter parallels undergraduate medical education (UME) quality improvement efforts. In every issue, readers are updated on the progress toward completion of particular program initiatives as quality improvement cycles of planning, doing, studying and acting are worked through and described.

Click here to view the fifth issue of the newsletter and to subscribe.

University Physicians Group Recognized

The University of South Alabama Physicians Group hosted a celebration for the clinic scoring the highest for courtesy and respect on patient satisfaction surveys. The University Physicians Group, located at USA Commons, was recognized for having the highest score of 93 percent for quarter three.

“This accomplishment reflects the hard work and dedication University Physicians Group providers and staff demonstrate by going the extra mile to meet the expectations and needs of our patients,” said Becky Tate, administrator for ambulatory services and affiliate development at USA Health.

According to Tate, exhibiting excellent customer service in the delivery of care for patients is vital. “Helping patients feel welcomed, comfortable and appreciated will not only provide an enjoyable visit, but it will also help our physicians better understand and address the needs of our patients,” she said.

The patient satisfaction survey includes questions concerning ease of appointment, courtesy of staff, waiting time to see the physician, respect shown and privacy needs met. Responses for courtesy, respect and meeting patients’ privacy needs are mathematically averaged to determine scores.

The purpose of these quarterly awards is to keep customer service in the forefront of USA Physicians Group clinics. In recognition of their outstanding customer service, the University Physicians Group clinic recently was awarded an ice cream party.

To qualify for the customer service award, the clinic must receive at least 50 patient satisfaction surveys for the quarter. For USA Physician Group clinics interested in improving their customer service skills, training sessions are available. To learn more, contact the Office of Compliance at 471-7836.

Wednesday, November 30, 2016

USA Welcomes Dr. Katie Malozzi

Dr. Katie Malozzi recently was appointed as a full-time staff physician for the University of South Alabama Student Health Center.

Prior to her appointment to USA, Dr. Malozzi was a family medicine staff physician at Veteran’s Affairs Medical Center in Biloxi, Miss.

Dr. Malozzi previously served as a family medicine staff physician and United States Navy Senior Medical Officer at Naval Health Branch Clinic Gulfport in Gulfport, Miss.

She earned her doctor of osteopathic medicine degree at the Philadelphia College of Osteopathic Medicine in Philadelphia and completed a family medicine internship and residency at Naval Hospital Pensacola in Pensacola, Fla., where she served as chief resident.

Dr. Malozzi is board-certified in family medicine. To make an appointment, call (251) 460-7151.

The USA Student Health Center is located at 5870 Alumni Drive on USA’s main campus. Student Health Services are available during each semester to all students actively enrolled in the University. In addition, the center has sports medicine services available for students and collaborates closely with the athletics department and all university athletes. For more information on the USA Student Health Center, click here.

Tuesday, November 29, 2016

USA Medical Student Serves as Representative at American Academy of Pediatrics Conference

USA medical student Lauren Nelson (left) at the American Academy of Pediatrics National Conference and Exhibition. Nelson serves as an assistant district representative on the Medical Student Subcommittee. 
Lauren Nelson, a third-year medical student at the University of South Alabama College of Medicine, recently attended the American Academy of Pediatrics (AAP) National Conference and Exhibition (NCE), where she served as an assistant district representative on the Medical Student Subcommittee (MSSC).

The AAP NCE is an annual pediatric conference for physicians, residents, medical students, nurses and allied health members giving practical updates and reviews of pediatric practice, research, and advocacy. The 3-day conference includes over 350 educational sessions, including practical hands-on learning and networking, in addition to the largest pediatric technical exhibit of its kind.

The MSSC works within the AAP to develop and provide medical resources for medical students. Students across the United States are represented by the subcommittee’s 10 districts, with each district featuring both a district representative and an assistant district representative. Nelson serves as assistant district representative in district 10. “It was an awesome experience to get to meet in person with the medical student sub-committee leaders that I communicate with frequently,” Nelson said.

Nelson also worked as the medical student ambassador to Dr. Alisa Acosta during the conference. Dr. Acosta is the associate program director for the pediatric residency program at Baylor College of Medicine in Houston, Texas. Dr. Acosta, along with other panelists, gave medical students the opportunity to have residency application questions answered by the experts.

Nelson was grateful for all of the networking and learning opportunities she experienced in meeting with pediatric leaders, as well as fellow students during the conference. “It is important to surround yourself with others who share your passion and work ethic, as this helps you stay goal-oriented and motivated,” Nelson said.

Medical students in the AAP are part of the Section on Pediatric Trainees (SOPT), which includes medical students, residents and fellows. Within SOPT, the medical student subcommittee has a myriad of opportunities for medical students to get involved. Nelson encourages all medical students to get involved with the AAP.

“We’re always looking for medical student contributions to our quarterly newsletter, and there are several workgroups within the medical student subcommittee that always have projects going on that need medical student help. I am happy to put medical students in touch with the appropriate workgroup leader if they would like to get more involved,” Nelson said.

Nelson is very grateful for the opportunity to learn more as she brings knowledge and awareness of pediatric issues back to the USA community. “Since being involved with the NCE, I’ve realized how important advocacy is in pediatrics. Kids need a voice to advocate for them.”

For more information about the AAP, SOPT and MSSC, click here.

Tuesday, November 22, 2016

USA Physicians Group Clinics Begin Moving into Strada Patient Care Center

Jackson Black, 3, laughs as Lauren Crawford, a medical assistant in pediatric cardiology, checks his O2 levels during his appointment Nov. 21, 2016. Jackson was one of the first patients seen in the new Strada Patient Care Center.
The first wave of USA Physicians Group clinics – pediatric development/genetics, pediatric cardiology, high risk obstetrics, surgical oncology and plastic surgery – moved into the Strada Patient Care Center this past weekend. On Monday, the clinics began seeing patients in their new spaces.

Located across from USA Children’s & Women’s Hospital, the 133,000-square-foot Strada Patient Care Center contains 153 patient exam rooms, 16 nurses stations and seven educational conference rooms. Additional clinics will move into the new building during the next several months.

Dr. Lynn Batten, director of the division of pediatric cardiology at USA, said the new space is open and modern. “I’m excited, and our patients will be very excited because this is a huge, positive change from our previous clinic,” she said.

In addition, she said the new space will affect patients’ frame of mind.

“When they sit in this waiting room, they have a full wall of windows and can see the Geri Moulton Children’s Park,” Dr. Batten said. “The environment is peaceful and calming, which is especially needed for cardiology patients who already may be anxious about their appointment.”

Among the first patients seen at the Strada Patient Care Center was three-year-old Jackson Black, who has been a patient of Dr. Batten’s since he was one month old. His mother, Deja Black, said the new Strada Patient Care Center is very impressive and much needed.

“It’s really nice - I love it,” she said. “The openness and the view of the park from the waiting area is wonderful.” Black said Jackson’s first appointment in the new facility went very well. “We love Dr. Batten,” she said. “Jackson loves coming to see her, and everyone is always so nice and cordial. The new space is just an added bonus.”

First impressions are important, and Dr. Batten said the new space – with new furniture and leading-edge technology and equipment – is a major benefit to patients. “I think as a patient it makes you feel better about the person taking care of you."

In addition, Dr. Batten said the new building brings providers together in one space. “Now, we are right next to genetics and developmental pediatrics. We pass each other in the hall, and we share clinical space,” she said. “Pediatric cardiology shares a lot of the same patients with genetics, and it’s fantastic that we’re in the same area together. Having other specialties right next door makes patient care much more streamlined.”

The Strada Patient Care Center is named in honor of Dr. Samuel J. Strada, dean emeritus of the USA College of Medicine, and his late wife, Judy. Their names were placed on the building as a lasting honor, recognizing their contributions to the mission of USA and their efforts to help those in our community.

A large portion of the USA Physicians Group practice will move from their current locations to the new building. Later next month, the second group of clinics will be moving into the Strada Patient Care Center. These clinics include neurosurgery, obstetrics and gynecology, and reproductive specialists. In January, orthopaedics, physical therapy, neurology and radiology will move into the new building. The move is scheduled to be complete by March 2017.

Click here to view more photos from the move. To learn more about the Strada Patient Care Center, visit http://www.usahealthsystem.com/strada-patient-care-center.