Karen Simon, a medical assistant in the USA department of neurology, was recently presented an Employee Recognition Award for her outstanding customer service skills.
“Karen Simon is the anchor of the patient care support staff in the USA Neurology clinic. She has a calm and caring demeanor that is almost infectious, which in a hectic and unpredictable clinic environment is invaluable. Karen always has a smile for her coworkers, a kind word, and nothing but comfort and gentle assistance for every patient with whom she comes in contact."
-Excerpt taken from a patient nomination form
To learn more about the USA Physicians Group Customer Service Recognition Program and to print a nomination form, click here.