Last Tuesday, USA Physicians Group was forced to temporarily close clinics as winter storm Leon threatened safe travel for physicians, staff and patients alike.
“It’s always a difficult decision to close our clinics due to weather,” explained Becky S. Tate, chief executive officer for USA Physicians Group. “We have to balance any potentially hazardous conditions with the need to be available for our patients.”
According to Tate, the leadership team at the USA Health System met each day several times by telephone to discuss the weather forecast and any operational issues. They made a decision based on what was best for patients and staff.
“The coordination and cooperation between the physicians practice, the university hospitals and MCI allowed us to keep the needs of the patient first despite adverse weather conditions,” explained Tate.
USA Physicians Group re-opened its clinics on Thursday, Jan. 30, after lunch.
