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| From left, Brittany Seals, Ed.D.; Brittany Brown, MSN, RN, NE-BC; Marcina Lang, MPA; Megan Durbin; and Keniesha Fields facilitated the session. |
The second session in the EDGE for Success series delivered powerful takeaways on communication, feedback, and trust-building – essentials for thriving in any workplace, regardless of title or role.
The session was facilitated by a dynamic team: Marcina Lang, MPA, senior manager of COM support services; Brittany Brown, MSN, RN, NE-BC, director of operations for internal medicine; Megan Durbin, clinical trials budget coordinator; Brittany Seals, Ed.D., assistant director of admissions; and Keniesha Fields, coordinator of employer development and student experience. Their energy and authenticity made the session not only impactful but deeply relatable.
The focus of the session was on how we engage when conversations get difficult, how we listen, how we speak, and how we rebuild trust when it breaks. Participants explored how assumptions, tone, and body language can either build or break connection. Using concepts drawn from “Crucial Conversations,” “Radical Candor,” and “How to Hug a Porcupine,” attendees practiced turning emotionally charged conversations into opportunities for clarity, mutual respect, and shared problem-solving.
This session exemplified what EDGE is all about: supporting personal and professional growth through peer-led learning. It was evident that those facilitating weren’t just presenting; they were modeling the very skills they were teaching. The session gave participants space to reflect, connect and engage with strategies they could immediately apply in their own work and relationships.
“We can’t grow or lead without learning how to hear each other especially when it’s hard,” Lang said. “Real communication isn’t just about getting your point across; it’s about creating space for others to be heard.”
Participants left the room with practical tools and stronger connections ready to turn challenging conversations into opportunities for learning, trust, and growth.
Next up: Productivity and AI Tools for Personal Efficiency.
