Rachelle Avera, Clerk IV in OB-GYN Clinical Services, was recently presented an Employee Recognition Award for her outstanding customer service skills.
"Rachelle is indispensable in making our department run efficiently. She does it with a smile on her face and a ‘can do’ attitude that is infectious. It is the day-to-day service that she provides to her fellow employees and to our patients that makes Rachelle stand out. Hardly a day goes by without multiple people asking her a question or asking for something to be accomplished. The reason we all go to Rachelle is because we know two things – that she will know the answer and that she will make sure it is done.”
- Excerpt taken from co-workers' nomination form
To learn more about the USA Physicians Group Customer Service Performance Recognition Program and to print a nomination form, click here.
